Do You Charge Extra for Emergency Roof Callouts in Dudley?
Brought to you by Back to Back Roofing – Your Local Emergency Roofing Specialists in Dudley
When a roofing emergency strikes, one of the most common questions we’re asked by homeowners in Dudley is: “Do you charge extra for emergency roof callouts?”
At Back to Back Roofing, we understand the urgency of storm damage, sudden leaks, and structural issues – and we always aim to keep our services fair, fast, and transparent.
Is There an Emergency Callout Fee in Dudley?
In some cases, yes – but we’ll always confirm this in advance. If the call is outside of standard hours or requires immediate response, a small emergency callout fee may apply to cover travel, labour, and rapid deployment costs.
There are no hidden fees – if a callout charge applies, you’ll know before we attend. And we’ll still provide a free, no-obligation quote for any repair work needed.
What Does the Callout Fee Include?
- Rapid response visit to your property in Dudley
- Full roof inspection and damage assessment
- Emergency repair or temporary weatherproofing if required
When We Waive the Callout Fee
In many situations – especially during regular working hours – we do not charge a callout fee. Our goal is always to help, not take advantage of emergencies. Every case is different, and we’ll explain costs clearly before attending.
Why Choose Us for Emergency Roofing in Dudley?
- Fast response across all Dudley postcodes
- All work guaranteed
- We repair flat, pitched, tile, and slate roofs
- Fully insured and highly rated by local homeowners
See our full list of services on our Roof Repairs page or request emergency support here.
FAQs – Emergency Callout Fees in Dudley
Q1: How much is your emergency callout fee?
It depends on the time and location, but we’ll always give you a clear price before attending.
Q2: Do you charge more on weekends or bank holidays?
Possibly – if we attend out-of-hours, a small additional charge may apply. We’ll always confirm first.
Q3: What if you can’t fix the issue right away?
We’ll secure your roof temporarily and return when safe to complete the job.
Q4: Are quotes for roof repairs still free?
Yes – even after an emergency visit, you’ll get a free, detailed quote with no obligation to proceed.
Q5: Can I claim the emergency fee on insurance?
Often yes, if the damage was caused by a storm or accident. We can provide reports to support your claim.
